VisualResponse Quickstart Guide

This online Quickstart Guide was designed within one web page to allow you to print this one web page to create written documentation for VisualResponse. Navigate this guide by using the links below or just scroll down the page. Advanced topics are covered in the VisualResponse Web Reference Manual.

Installing VisualResponse

VisualResponse is installed as a simple two step process:

Download and install the server application (download EXE). Just run this program after downloading it.
Add a small (180 byte) java script into the web pages to be monitored

Make sure that you meet the minimum requirements for your platform, including the proper Java VM.

Running VisualResponse

Windows: Go to Start / Programs / VisualResponse and click on VisualResponse. When started you will see the following application window (see Fig 1 below). If you are running under NT/Win2000/XP, it is possible to configure VisualResponse to run as a Service.

Fig 1: Server Window Dialog

Once the main application window starts, there are two processes required to get VisualResponse fully operational:

Enter your registered license key (Otherwise you can run as a trial for 15 days and ignore this step)
Configure the IP address and port for the web user interface

Entering the VisualResponse License Key

Fig 2: Help ---> License Key

After your trial of VisualResponse (15 days) expires you will need to buy a valid license key. When you first run VisualResponse after purchasing your license key you will need to enter the key to register. To enter your license key go to the Help menu and select License Key (see in Fig 2 above). The license key dialog box will appear (see Fig 3 below).

Fig 3: License key Dialog

Your license key will be sent to you by email. Simply cut the entire string from the email and paste it into the license key edit field. Once you have entered a valid registered license key, all references to the application running as a trial will be removed and you will now be running a fully licensed version of VisualResponse.

The next step is to enable the server so VisualResponse can be accessed via the browser. This simply requires the user to select the IP address and the port number that VisualResponse will use to communicate through.