Monitor actual web page delivery, see where your visitors are located

Monitor delivery of your critical web pages, see real-time and historical views of customer experience, how and where your pages are being viewed. URL response time is automatically measured without any agent technology, enabling fast deployment and easy administration.

The web-based interface provides easy access for viewing reports and administration, automated alerts instantly notify you when end-users experience slow response from your web pages.

FEATURES:

Real-time reporting of service levels, true response time measures
Get accurate measurement of application service levels for all end-users worldwide, see real-time views of how your pages are performing

Fast deployment, agentless technology
Simply insert a few lines of code in the desired pages and within minutes begin reporting on actual customer response times using a standard browser.




Global views with easy drill down for detailed analysis

World map report provides a high-level view of the health of your worldwide customer service levels, showing exactly where service levels are degrading

Automatic reporting of threshold violations pinpoints areas of concern

Automatic reports by country, IP address and application/URL provides quick detail views

Standardized and custom report options for real-time and historical analysis




Identifies the country location of each visitor
Knowing where your customers are located is key information customer demographics and service delivery monitoring. Customer locations are identified in a global view and summarized by country. See where your customers are located as they view your pages, historical reports provide longer term analysis.

Automated alerts of service delivery problems
Threshold alerts by email and color coded reports provide instant notification of unacceptable customer service levels.

Web-based reports with customizable filters
An embedded HTTP server provides easy access via a web browser, for administration and viewing reports. Optional password protection enables you to control access.




Automated traceroute capture
Network routing and performance detail is recorded when a service delivery problem occurs, enabling analysis of performance problems regardless of when they occur. Optional integretion with VisualRoute Server provides on-demand routing performance information.

EASY ACCESS TO WEB PAGE DELIVERY AND CUSTOMER LOCATIONS:

VisualResponse enables any web page to be monitored, reporting the country location of visitors to the page and accurate measures of application service levels for all visitors worldwide. No remote agent technology is required -- a web page URL can be monitored from anywhere by simply installing the VisualResponse application on a server (does not have to be the web server being monitored) and adding the VisualResponse technology (approximately 180 bytes) into the web page to be monitored.

End-user response-times are continuously measured and summarized for any defined website URL. A variety of standard reports are available for easy monitoring and review -- such as an overall response time status by country and URL, as well as reports for last hour, last 24 hours, last 30 days and the world map view.